Yelp; I think it’s rather humorous how people ( business owners) that post negative reviews of businesses that take no responsibility for their own actions. A colleague called today and asked how she should respond to such a review. I explained to her to let it go; document your policies and procedures and enforce them with your client. If the client doesn’t review your work, especially after the monthly financials have been sent asking that they be reviewed for that period and if they don’t get back with you, you can’t force the client to take the time to do there due diligence and let you know they have questions so that you are able to move into the next period and follow the same routine. This not only gives your client peace of mind and a complete understanding of their business but it makes moving into year end and taxes much easier and less costly for the client.
People are people, we are all human and don’t take the time if we don’t understand something to hire others to assist. That assistance is only as good as the data submitted to you and verified.
The internet can be a powerful tool, don’t let the negatives overcome the training and other clients that do realize your value; especially if in the Cannabis industry as the guidelines are so far from what the norm is with generally accepted accounting practices.